The AFC Team

They Never Miss a Call.
Not Once.

Meet Ava, Jules, Marie, and Manny — the AI agents behind every call Appetite for Crayons answers. They're not replacing the people who make your business great. They're handling everything else so those people can.

"We aren't replacing jobs that bring meaning to the world. We are replacing the things that are mundane — to give everyone the time to do what they actually want to do."

— Kevin Donovan, Founder, Appetite for Crayons
24/7
Always Available
0
Sick Days Taken
2
Languages Spoken
4
Specialized Agents
0s
Hold Time

Four Agents. One Mission.

Every call gets answered. Every prospect gets a demo that feels built for them. Every client gets a team member who already knows their business.

A
Ava
AFC Receptionist
24/7 EN + ES Inbound Routing

Ava is the first voice every caller hears when they dial Appetite for Crayons. She's the definition of a first impression: professional, warm, and fast. She knows who the VIPs are, remembers return callers, and never puts anyone on hold without a good reason.

Her job isn't just to answer — it's to route. She knows immediately whether a prospect needs Jules (general demo) or Marie (pre-audited concierge demo), and she gets them there without friction. She handles appointment scheduling, rescheduling, and follow-up logging without breaking a sweat.

What Ava Handles

  • Inbound routing — identifies caller and routes to the right agent
  • Appointment scheduling and rescheduling via Google Calendar
  • Bilingual English and Spanish without missing a beat
  • Existing client support — billing questions, service issues, upgrades
  • CRM contact creation and post-call logging in Go High Level
  • Detecting and handling spam, robocalls, and manipulation attempts

"Thanks for calling Appetite for Crayons, this is Ava — just a heads up, this call may be recorded. How can I help you today?"

Ava's opening line, every single time
J
Jules
AFC Demo Line
24/7 EN + ES 15 Industries

Jules is the demo. When a cold prospect calls, Jules answers — and within 60 seconds, Jules sounds like they've been working at that prospect's business for years. HVAC company in Nashville? Jules talks shop. Sandwich shop in Nolensville? Jules takes the order.

Jules handles 15 industries fluently, runs bilingual demos mid-call, and closes every conversation by scheduling Marie's concierge follow-up — complete with the prospect's top 2-3 custom scenarios already logged in CRM.

What Jules Handles

  • Live AI demo — becomes the receptionist for any business, any industry
  • 15 supported industries: HVAC, roofing, law, sandwich shops, yoga, and more
  • Call-ahead ordering demos for food service businesses
  • Discovery questions that surface real pain (missed calls, revenue lost)
  • Schedules Marie concierge follow-up + captures custom demo scenarios
  • Tags CRM with ready-for-marie and logs everything for the handoff

"Thanks for calling [Business Name] — how can I help you today?"  (Then: actually handles it like someone who works there.)

Jules in demo mode — and your customers wouldn't know the difference
M
Marie
AFC Concierge
24/7 EN + ES Pre-Audited Demo

Marie is the closer. By the time she calls a prospect, she's already pulled their audit data, reviewed what Jules learned, and loaded the custom scenarios the prospect asked for. She walks in knowing more about their business than most people who work there.

Marie doesn't do a generic demo — she does their demo. She restates what she knows before showing it. She asks the two questions that surface objections and close them. And if the timing isn't right? She has a graceful drip-path that keeps the relationship warm without a single pitch.

What Marie Handles

  • Pre-audited prospect demos — loaded with real business data before she calls
  • Restate for Clarity — reflects discovery back before showing the demo
  • Custom scenarios the prospect requested (allergies, difficult callers, etc.)
  • Funnel questions: "How do you see this helping?" and "What's your concern?"
  • Objection handling — AI skepticism, cost concerns, accuracy questions
  • Closes to a Kevin call or drip marketing enrollment if not ready yet

"Before I show you what this looks like for [Business Name] — let me make sure I have this right. You've got [X] people, your busiest time is [peak hours], and the biggest gap is [pain point]. Does that match?"

Marie's Restate for Clarity — before every single demo
M
Manny
The Hot Room — Voice Agent
24/7 Hot Yoga Booking + Intake

Manny isn't an AFC receptionist — Manny is a client. He's the live deployment at The Hot Room, a hot yoga studio with locations across Nashville, Brentwood, and Franklin. Every call to The Hot Room goes through Manny.

Manny knows the class schedule, the $59 intro offer, the instructors, how to give directions to each location, and exactly how to turn a nervous first-timer into a booked class. He's living proof that the system works — a real business, running live, handling real calls, every day.

What Manny Handles

  • New student intake — class schedule, what to bring, how hot yoga works
  • Intro offer presentation ($59 to try it out)
  • Class booking and membership inquiries
  • Directions to Brentwood, Franklin, and Nashville locations
  • Staff mode — internal calls from Rachel Ellis, Challie, and Brie handled differently
  • Demo mode — shows how AFC builds a custom agent for any business

"Thanks for calling The Hot Room — I'm Manny. Quick heads up, this call may be recorded. What can I do for you today?"

Manny answering The Hot Room's main line, 24 hours a day
Our Belief

Some work deserves automation.
Some work deserves a human.

There are jobs that bring meaning to the world — the work that requires judgment, empathy, creativity, and relationship. The teacher who changes a student's life. The contractor who takes pride in what they build. The barber who knows every regular by name.

Then there's the work that gets in the way of all of that: the ringing phone at 11 PM, the voicemail nobody checks, the lost lead because you were elbow-deep in a job. That's what we automate.

Not to replace people. To give them back the hours they never should have spent on hold music and missed callbacks.

Automating This
Answering a ringing phone
Booking an appointment
Collecting lead information
Routing a caller to the right place
Sending a confirmation
So You Can Do This
Finish the job in front of you
Actually serve the client who showed up
Get home for dinner
Focus on the work you started this for
Grow without burning out
The Result
Every caller gets answered
Zero missed revenue
One consistent voice, every time
No sick days, no bad days
You stay in your zone of genius

Ready to Meet Them Live?

Call the demo line. Pick an industry. Hear what it sounds like when your phone never goes unanswered again.